If your scholarship application is stuck, your payment is delayed, or your status shows an unexplained error, the right helpline is often faster than waiting for an email reply. We have collected and verified the working helpline numbers for the major scholarship systems in India. All numbers below have been called and confirmed active in May 2026.
National Scholarship Portal (NSP)
NSP is the central platform that handles most Government of India scholarship schemes including the Pre-Matric, Post-Matric, Merit-cum-Means, and Top Class scholarships.
- Helpline: 0120-6619540
- Email: helpdesk@nsp.gov.in
- Hours: Monday to Friday, 8:00 AM to 8:00 PM
- Official site: scholarships.gov.in
When you call NSP, keep your application number ready. Without it, the support team can only give you generic information.
State scholarship helplines
Uttar Pradesh Scholarship
- Helpline: 0522-2209270, 0522-2288861
- Email: sscbcup@gmail.com
- Portal: scholarship.up.gov.in
- Best time to call: 10:00 AM to 5:00 PM, Monday to Friday
Bihar Post Matric Scholarship
- Helpline: 0612-2230884, 0612-2230824
- Portal: pmsonline.bih.nic.in
- Note: Bihar’s scholarship system has separate portals for SC/ST and BC/EBC. Make sure you are calling the right one.
Madhya Pradesh Scholarship (MP Scholarship Portal 2.0)
- Helpline: 0755-2553329
- Email: helpdesk.mpscholarship@mp.gov.in
- Portal: scholarshipportal.mp.nic.in
Rajasthan SSO Scholarship
- Helpline: 0141-5163007, 0141-5153222
- Email: helpdesk.sso@rajasthan.gov.in
- Portal: sso.rajasthan.gov.in
Maharashtra Scholarship (MahaDBT)
- Helpline: 022-49150800
- Email: helpdesk@mahadbt.gov.in
- Portal: mahadbt.maharashtra.gov.in
- Hours: Monday to Friday, 10:00 AM to 6:00 PM
Karnataka State Scholarship (SSP)
- Helpline: 080-22535947, 080-22535912
- Email: ssphelp.karnataka@gmail.com
- Portal: ssp.postmatric.karnataka.gov.in
Tamil Nadu Scholarship (e-Sevai)
- Helpline: 1100 (toll-free)
- Email: esevai@tn.gov.in
- Portal: tnesevai.tn.gov.in
West Bengal (Aikyashree)
- Helpline: 1800-120-2130 (toll-free)
- Portal: wbmdfcscholarship.in
Telangana e-Pass
- Helpline: 040-23390228
- Portal: telanganaepass.cgg.gov.in
Andhra Pradesh (Jagananna Vidya Deevena)
- Helpline: 1902 (citizen call centre)
- Portal: jnanabhumi.ap.gov.in
Gujarat Digital Gujarat
- Helpline: 18002335500 (toll-free)
- Email: dgcc@digitalgujarat.gov.in
- Portal: digitalgujarat.gov.in
Haryana Scholarship
- Helpline: 0172-3968000
- Portal: harchhatravratti.highereduhry.ac.in
Punjab Dr. Ambedkar Scholarship
- Helpline: 0172-2782221
- Portal: scholarships.punjab.gov.in
Kerala e-Grantz
- Helpline: 0471-2786400
- Email: egrantz@kerala.gov.in
- Portal: egrantz.kerala.gov.in
Scheme-specific helplines
INSPIRE SHE Scholarship (DST)
- Helpline: 011-26521008
- Email: inspire-mhrd@gov.in
- Best time: 10:00 AM to 5:00 PM
PM YASASVI Scheme
- Helpline: 0120-6619540 (same as NSP)
- Specific email: yasasvi-mosjeo@gov.in
AICTE Pragati and Saksham Scholarship
- Helpline: 011-29581000
- Email: ssa.aicte@gov.in
NMMS Scholarship
- NMMS is administered by State Education Boards. Use your state’s school education department helpline.
- Central monitoring email:
nmmsmoe@nic.in
Central Sector Scheme of Scholarships (CSSS)
- Helpline: 011-23381355
- Portal: Applied via NSP
How to get a faster response from a helpline
From experience helping students with stuck applications, here is what speeds things up:
- Call between 10:30 AM and 12:00 PM. Most state helpdesks are most responsive in this window. Avoid lunch hours (1:00 to 2:00 PM) and the last hour before closing.
- Have your application number ready before dialling. Without it, you will be transferred or asked to call back.
- Note down the operator’s name and the call reference number. Most helpdesks now assign a ticket ID per call. Quote it on follow-up calls.
- Email and call on the same day. A documented email is your evidence; the call gets attention.
- If a helpline is unresponsive for more than a week, escalate. Use the public grievance portal (pgportal.gov.in) for central schemes and the state’s CM grievance cell for state schemes.
Common issues and which helpline to call
| Issue | Call this helpline |
|---|---|
| Application not opening on portal | State portal helpline |
| Aadhaar verification failing | UIDAI 1947 first, then portal helpline |
| OTP not received on mobile | Update mobile in Aadhaar, then retry |
| School verification pending | School principal first, then state Department of Education |
| Bank account verification failed | Bank branch (check Aadhaar seeding) |
| Application approved but payment not received | State scholarship portal helpline |
| Rejection without reason | State portal email + grievance portal |
| Renewal application not visible | NSP helpline (for central schemes) |
What to do if no helpline responds
If a state helpline goes unanswered for over a week, escalate using these channels in order:
- Public Grievance Portal: pgportal.gov.in (for central scheme issues)
- State CM Grievance Cell: Most states have a CM portal for citizen complaints
- Right to Information (RTI): File an RTI for the status of your application. Reply must come within 30 days.
- Tag the official social media handle: Twitter/X handles of NSP, state Education Ministers, and DG of the relevant department often get attention
- Member of Parliament (MP) request: Your local MP can write a reference letter that bumps your case up the queue
What not to do
- Do not call helplines about application fees. None of the official portals charge any application fee. Anyone asking for money is a fraud.
- Do not share your application password over the phone with anyone claiming to be from the helpdesk. Real operators never ask for passwords.
- Do not click on “scholarship.gov.in” lookalike sites. Always verify the URL has the official extension (.gov.in for central, state-specific for state schemes).
Last verified: 14 May 2026. Helpline numbers occasionally change. If you find one that no longer works, write to editor@scholarshiparena.in and we will update within 48 hours.